India's e-commerce market is projected to grow from US$83 billion in 2022 to US$150 billion in 2026 - FIS' 2023 Global Payments Report

Key facts:

• Global leader:  UPI recorded the biggest Year-on-Year (YoY) growth of 74.1 percent in transaction volume as of January 2023^[1].
• Digital wallets expected to rise in transaction value by 88% by 2026
• Digital Wallet Growth: Digital wallets grew from 5 percent in 2019 to 35 percent of POS value in 2022 stimulated by UPI.
• Account-to-account  (A2A) payments: are projected to increase their share in e-commerce payment methods from 15 percent in 2022 to 24 percent in 2026.  
• E-commerce A2A rise: UPI has helped A2A payments grow to US$12 billion, up by 53 percent from 2021 to 2022.  
• Cash fall: Cash use has declined from 71 percent of POS transaction value in 2019 to just 27 percent in 2022.

MUMBAI, India, March 24, 2023 /PRNewswire/ --  With Cash use declining from 71 percent of POS transaction value in 2019 to just 27 percent in 2022, India has emerged as a global leader in payments with the development of its next-generation real-time payments (RTP) infrastructure, the Unified Payments Interface (UPI), helping E-commerce account-to-account (A2A) payments grow to US$12 billion, up 53 percent from 2021 to 2022 and digital wallets growth from 5 percent to 35 percent of POS value, according to a new report released today from global financial technology leader FIS ^® (NYSE: FIS).

The Worldpay from FIS Global Payments Report 2023 examines how consumers pay today both in-store and online across 40 global markets. Findings from the 2023 report show that in 2022, there were almost 70 real-time payment schemes providing high-speed payment rails that drove A2A payments to account for US$525 billion in global e-commerce transaction value, up 13 percent from US$463 billion in 2021.

India's developed United Payment Interface (UPI) has almost become the default payment option. While cash is still there, increasingly  a majority of  peer to peer transaction are done through UPI. According to the data released by FIS, cash is expected to decline by 34% in transaction value by 2026 and digital wallets are expected to rise in transaction value by 88% by 2026. In the online space, the e-commerce market size is expected to grow by 82% by 2026 providing a greater boost to digital payments.

UPI has become India's leading digital payments platform, growing at a huge 427 percent in transaction volume between March 2020 and August 2022^[2], helping A2A payments grow to US$12 billion, up 53 percent from 2021 to 2022. Its seamless interoperability with commercial wallets such as Google Pay, Paytm and PhonePe, has helped digital wallets grow from 5 percent POS market share in 2019 to 35 percent in 2022.  UPI's volume is continuing to show tremendous growth, increasing from 2.2 billion transactions in December 2020, to 4.5 billion in December 2021, and to 7.8 billion in December 2022. As of January 2023, the number of banks live on UPI has increased to 385^[3] and this number is expected to rise in the upcoming years. Further analysis in the Global Payments Report also shows that by 2026, A2A transaction value is expected to grow by 195 percent to US$36 billion.

Phil Pomford, General Manager APAC, Worldpay Merchant Solutions at FIS, said: "The success of UPI in India is changing consumers payment preferences faster than anyone could have predicted. UPI gives consumers the ability to transfer funds easily and instantly, 24/7, free of charge, from one bank account to another, and its success shows consumers want more choice, convenience and control at the checkout.  It is driving consumers away from cash and helping to drive financial inclusion all at the same time and is making India a leader in payments across not just the region, but the globe. The development of real-time payment schemes by other central banks – and, critically, the cooperation between those central banks – is also helping to fuel cross-border commerce, providing merchants with a significant opportunity for growth moving forward."

India Payment Trends:

• Account-to-account (A2A) payments are projected to increase their share in e-commerce payment methods from 15 percent in 2022 to 24 percent in 2026.
• Cash was dominant just a few years ago, accounting for 71 percent of POS transaction value in 2019, but by 2022, cash had dropped to represent just 27 percent of POS value.  
• Cash is projected to decline even further by 2026, projecting to account for just 14 percent of POS market share.    
• In 2022, digital wallets accounted for 50 percent of e-commerce transaction value and 35 percent of POS transaction value in India.  
• India's e-commerce market is projected to grow from US$83 billion in 2022 to US$150 billion in 2026.

References:

^[1]  Reserve Bank of India January 2023 Bulletin  
^[2]  Reserve Bank of India October 2022 Bulletin  
^[3]  Unified Payments Interface (UPI) Product Statistics | NPCI

About  The Global Payments Report

 The Worldpay from FIS Global Payments Report 2023 offers a snapshot of today's payments landscape: globally, by region and in 40 select markets. The report tracks consumer payments when shopping online and at the point of sale, identifies key payment trends, and projects future scenarios for payment method shares as well as market size. The report's data was collected using a survey of 46,000 consumers, secondary research, and extensive validation by payments experts from each region; the complete research methodology is published as an appendix to the report. Published continuously since 2015, the Global Payments Report is an industry benchmark used by merchants, financial institutions, press and researchers around the world.

To download the complete copy of the report, please visit https://www.fisglobal.com/en/global-payments-report

About FIS

FIS is a leading provider of technology solutions for financial institutions and businesses of all sizes and across any industry globally. We enable the movement of commerce by unlocking the financial technology that powers the world's economy. Our employees are dedicated to advancing the way the world pays, banks and invests through our trusted innovation, system performance and flexible architecture. We help our clients use technology in innovative ways to solve business-critical challenges and deliver superior experiences for their customers. Headquartered in Jacksonville, Florida, FIS is a member of the Fortune 500 ^® and the Standard & Poor's 500 ^® Index. To learn more, visit www.fisglobal.com. Follow FIS on Facebook, LinkedIn and Twitter (@FISGlobal).

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