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An OTP-based Tatkal reservation system was proposed by the railways to make the facility more convenient for common users. First, the Railways introduced Aadhaar-based authentication for online Tatkal ticketing in July 2025. Second, an OTP-based online reservation system for all general reservations on the first day of booking was implemented in October 2025. Both initiatives have been successfully adopted by common users, ensuring greater transparency and convenience in the reservation process. The Railways initiated a pilot project for an OTP-based Tatkal reservation system for tickets booked at reservation counters on 17 November 2025. As of now, the system has been extended to a total of 52 trains. Under this system, when booking a Tatkal ticket at a reservation counter, the passenger receives an OTP on the mobile number provided in the reservation form. The ticket is confirmed only after successful OTP verification. Within the next few days, this OTP based Tatkal reservation system at counters will be implemented for all remaining trains. This initiative is aimed at curbing misuse of the Tatkal facility and ensuring that genuine passengers have better access to high-demand tickets. This marks a significant step towards enhancing transparency, passenger convenience, and security in railway ticketing.
Parallel to these reforms, Indian Railways has been preparing for a significant overhaul of its reservation workflow by moving chart preparation to eight hours prior to the train's departure. The current four-hour window often leaves passengers uncertain, especially those travelling from remote or suburban locations. The new system, approved by Railway Minister Ashwini Vaishnaw, will be implemented in phases to avoid disruptions and will provide early clarity on waitlist status, giving passengers more time for alternative travel plans. (ANI)
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