Wednesday, June 19, 2019
News
NEWS HOME
PRN INDIA
IBM Showcases Work with European Companies Using Hybrid Cloud and AI Solutions to Transform Industries
  SocialTwist Tell-a-Friend  
   

Agricultural Social Insurance Fund, Confindustria, Endesa, P4A, and Ergo Activ have all turned to IBM to help write the next chapter of business and social transformation

PARIS, May 15, 2019 /PRNewswire/ -- IBM (NYSE: IBM) today announced work taking place across Europe with leading companies embracing hybrid cloud and AI as a means to drive meaningful and substantive change within their business. These companies represent different industries and different markets, but each is working with IBM to use data to transform their business processes and ways of working.

IBM Corporation logo.

The announcement precedes IBM Chairman, President and CEO Ginni Rometty's keynote address at Viva Technology in Paris, where she will be joined by leading European CEOs to talk about the next chapter of business and social transformation, driven by hybrid cloud, digital and AI technologies.

"IBM is writing the next chapter of business and social transformation together with our clients," said Rometty. "Companies across Europe and the world are working with IBM to put the hybrid cloud infrastructure in place and to start infusing AI into businesses processes as a means to accelerate future innovation."

The work IBM is showcasing includes:

The Agricultural Social Insurance Fund (KRUS), a social insurance provider for farmers in Poland, this week announced it is adopting IBM Cloud to implement a hybrid cloud strategy that is designed to help modernize its new e-learning platform. Moving its educational programs about the rules of safe work in farming to the cloud enables KRUS to improve children safety. Until now, KRUS's educational programs were only available in pamphlet form and had limited reach. In advance of the summer usage spike, KRUS has revamped the program to live online and will host them on the IBM Cloud, while keeping their existing IT system on-premises.

Confindustria, the main association representing manufacturing and service companies in Italy, renewed its agreement with IBM and will move its entire IT infrastructure to the IBM Cloud. Previously hosted on-premises, Confindustria will move all of its IT workloads -- from its customer-relationship management system to its external-facing member channels -- to the IBM Cloud. This complete IT migration is expected to help the company scale to meet the fluctuating demands of its members and tap into advanced technologies that are designed to power more personalized, innovative offerings for members.

Endesa, the largest Spanish power company taps IBM Watson and IBM Cloud to transform its call center into an AI contact center to help deliver quick and personalized customer service. Using IBM Watson Assistant, Endesa built a virtual assistant helping to enable clients to get answers to their inquiries, and empowering call center agents to focus on more complex requests and selling. Since the launch of their Watson assistant July 2018, Endesa's overall client satisfaction has increased 4,5%. Through their phones, customers can ask the assistant to handle transactional requests like providing bill duplicates, changing bank account information or paying a bill. Hosted on the IBM Cloud and integrated with Endesa's back-office processes, the assistant is designed to easily scale both in functionality and customer reach. Currently managing 40,000 customer calls per month, it will soon be expected to handle 90,000 calls monthly and will be adding additional transactions like changing the contracted power, modifying the contract holder and even the supplier.

Performance for Assets (P4A), a Belgian start-up, provides wind-park operators with a virtual assistant hosted on the IBM Cloud to give action alerts for technicians before asset failure. P4A teamed up with IBM Cloud Garage to create a comprehensive solution that uses IBM Watson IoT platform to collect and process data from sensors, detect and diagnose potential issues using IBM Watson Machine Learning, IBM Watson Studio and Cloud Foundry, and share this information with engineers in the field using IBM Watson Assistant. The solution helps turbine owners monitor asset performance and extend the asset life cycle as well as increase their output. The system has been piloted in the North of France in a wind park of 5 turbines.

ERGO Aktiv, the Czech Neurorehabilitation Center has developed a virtual assistant "Andělín" to help patients after a stroke with their return to an active life and work. The virtual assistant can help reduce confusion and misinterpretation of information by answering questions and providing general information related to the post-stroke rehabilitation shared widely on the Internet. Built on the IBM Cloud, the Watson-based assistant allows the patients and their families to ask questions about the challenges and situations they typically face after stroke. The new virtual assistant, available on Ergo Aktiv's website, brings a new pillar of help for Ergo AKTIV clients 24 hours a day 7 days a week. Patients after stroke need a personal approach in rehabilitation as well as an interactive partner, is able help and consult them. Andělín is trained to react to emotional questions and helps users find out useful information by asking specific questions proactively or suggesting alternatives. Users can also ask to be contacted by a human adviser, and if they do it during the conversation with the virtual assistant, the important parameters are passed to the adviser allowing him or her to better focus their answers.

About IBM

For more information about IBM: https://www.ibm.com

Media Contact
Véronique Barone
IBM Europe Communications
+33 6 84635476
v_barone@fr.ibm.com

Logo - https://mma.prnewswire.com/media/95470/ibm_logo.jpg

More News by PR Newswire India

Capsave Finance Pvt Ltd. posts net profits in second year of operations

Libyan Sovereign Wealth Fund Refused Permission to Appeal

Frost & Sullivan Global Survey Outlines the Next Wave of Technology Disruptors

Aeroflot Named Best Airline in Eastern Europe for Eighth Time at Skytrax World Airline Awards 2019

Arria NLG and UiPath push digital transformation and automation forward with new strategic partnership

Piramal Pharma Solutions recognized by Frost & Sullivan for its End-to-End Integrated Services Across the Entire Drug Development Life Cycle

Cendyn announces strategic follow on equity investment from Accel-KKR

Brickwork Finance Academy Proudly Conferred the Seventh Convocation and Announced the Eighth Inaugural of its Banking and Financial Analyst Certification Program

Publicis Sapient Announces John Maeda as Chief Experience Officer

Art of the Wild Comes to Life in Paris at the Extravagant Launch of HyperNature, an Event by Perrier-Jouët

Hatsun Agro Product Ltd – Update on Start of Cattle Feed Production in Maharashtra and Expansion of Company Retail Outlets

SubAir Could be a Solution to the Wet Outfields of the Cricket World Cup

US Army deploys Howler counter-UAS capability into the battlefield

LyondellBasell and Neste announce commercial-scale production of bio-based plastic from renewable materials

Casio has Inducted a Market Sweep Action in Kolkata

Global 3D Print Materials Market for Healthcare Industry Set for Quantum Change and 20.3% CAGR Growth from 2018 to 2025

The Republic of Ecuador Announces the Results of Its Invitation for Offers to Tender for Cash Its 2020 Notes

Amazon India Emerges as the Country's Most Attractive Employer Brand Followed by Microsoft India: Randstad Employer Brand Research 2019

ColorTokens Takes Zero Trust Security to a New-generation by Unifying Network and Endpoint Security Into a Single, Cloud-delivered Platform

Companies with a strong travel culture have a competitive advantage: New research from Harvard Business Review Analytic Services in association with Egencia

Thomas Wittek Appointed as R. STAHL India MD and Board Member

RateGain Acquires BCV to Help Hotel Chains Maximize Guest Lifetime Value

Wise MPay Partners With Jelurida to Launch Blockchain Financial Services Platform in Southeast Asia

India's SME-focused Digital Neo Bank EZOTO Gearing up for Launch in June 2019

Aiozium Launched SaaS-based Marketing Intelligence Tool Powered by AI

TV18 Broadcast India Upgrades its Newsgathering Operations with Over 100 LiveU LU600 HEVC Units

Exotel Turns Eight, Eyes the Global Customer Communication Market

Comscore Appointed as Official Digital Partner for Ad Rates in India

Ciao Green Collaborates With ICICI Home Finance to Design 140 Branches Across India

Golden State Killer Case Selected As 2019 DNA Hit Of The Year

Artprice (New York) - Thierry Ehrmann: Patrick Drahi's Acquisition of Sotheby's Confirms the Art Market's Entry Into the Digital Era of the 21st Century

Citi, Societe Generale, DNB and other leading international banks promote greener global shipping through new principles

Bitdefender Expands APAC Presence With New Strategic Hire

IGP (Israel Growth Partners) Together With Its Major LPs Invest $110M in Cellebrite

The HONOR 20 Color Report: 'Positivity' in Vogue in Fashion Capitals London and Milan

LONGi ranked the most financially stable PV manufacturer by Bloomberg NEF

GCL System Integration Among First Companies Awarded LeTID test Certificate from TÜV Rheinland

Canopy Growth provides update on international operations and activities

Polygoons, Inc Enhances its Augmented and Virtual Reality Technology

Coursmy Launches Global Live and Video E-learning Marketplace Platform

6th Anniversary of BTC Futures Trading, OKEx Enhanced Risk Management System for a Better "Future"

DLF CYBERHUB and AMPM Café Celebrated Father's Day With Harley-Davidson Riders

Thailand's surge in IMD competitiveness list reflects dynamic economy, says BOI

TB Joshua to Host Meeting in Nazareth, Israel

OPPO Roars for Team India; Released Song ‘Jeet Pe Apna Haq Hai’ Created With Fans’ Heartbeats

From Black Hole Imaging to NASA Climate Research - Supermicro High-Performance Systems Support Major Scientific Discovery & Exploration Even to Distant Galaxies

Seamless Air Alliance showcases technologies enabling the future of inflight connectivity at Paris Air Show 2019

Sino-Russian (Harbin) economic and trade index launched to serve as barometer of bilateral trade

Danone and Migros CEOs Elected New Co-Chairs of The Consumer Goods Forum Board

Anant National University Welcomes its New Provost, Dr Anunaya Chaubey

One Man's Dream - India's Digital Awakening

Snehal Nagarsheth Joins Anant National University as Dean, School of Architecture

Systech and Toppan Sign Partnership Agreement to Deliver Brand Protection Solutions Worldwide

Top 10 Disruptive Digital Media Houses to Watch Out for in 2019-20

The 2019 China and South Asia Aviation Trends Forum Promotes Common Development through Interconnection and Cooperation

edelkrone Introduces Their First ORTAK Product

Health Horizons' Original Recipes Transform the Hemp Industry

FE CREDIT, Focussed on First Time Card Users in Vietnam, Crosses the One Million Cards Milestone and Gets the "Best in Card Acquisition" Award from Mastercard.

SALT Announces Its Signature Global Thought Leadership Conference In Abu Dhabi, UAE

The Cost of Anti-Money Laundering Compliance in Asia Pacific Region Increased 10% in Past 24 Months, Finds Study by LexisNexis Risk Solutions

Kemin Launches New Vision and Logo for the Future

Rove At The Park Opens Doors to a Thrilling Lifestyle Experience in Dubai Parks and Resorts

 
 
TRENDING TOPICS
 
 
CITY NEWS
MORE CITIES
 
 
INDIA WORLD ASIA
Petition seeks Karnataka HC's interventi...
Kerala govt honours 21 school dropout tr...
Telangana: 2 'chaddi gang' members detai...
BJP, casino lobby trying to oust Goa Con...
Gujarat RS seats: Congress moves SC agai...
KCR meets Jagan, invites him for Kaleshw...
More...    
 
 Top Stories
Two unidentified bodies recovered o... 
Lukaku has to leave Manchester Unit... 
Rumours rife on Lampard's imminent ... 
Bollywood push for Hollywood franch... 
LG CNS, Microsoft to develop Cloud-... 
Sensex, Nifty end marginally higher... 
HMD Global moving all user data to ... 
Mamata to skip all-party meet, dema...