Frost & Sullivan prepares to honor companies in customer contact & customer experience industry
SANTA CLARA, California, May 27, 2020 /PRNewswire/ -- Customer service practitioners and solution providers of all areas are invited to nominate their organizations and/or clients for the CC Awards (CCs), the customer service awards program that recognizes excellence and outstanding achievement across key areas of the industry. The CCs provide an opportunity to reward those who are leading the way in innovative actions, committed pursuit and exceptional service to their customers.
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To submit a nomination or learn more, please click here: www.frost.com/ccawards.
"By recognizing companies who are breaking new ground in customer service excellence, we aim to create a forum for celebrating and sharing best practices in the world," said Michael DeSalles, Principal Analyst, Information & Communication Technologies at Frost & Sullivan.
Following nominations, a panel of industry experts and Frost & Sullivan research analysts will judge each category. Companies selected as best-in-class will be honored as "Kahunas" in the category or categories for which they entered. Kahunas will then be invited to compete once more to be considered for the "Big Kahuna" recognition in each category. All winners will be honored, and Big Kahuna winners are currently planned to be announced at the 16th Annual Customer Contact West: A Frost & Sullivan Executive MindXchange, October 18-21, 2020, at the JW Marriott Tucson Starr Pass Resort & Spa in Tucson, Ariz.
Practitioners or solution providers that focus on distinguished customer experience are encouraged to nominate their accomplishments in one or multiple categories. Consideration will be given to those whose achievements have set them apart during the past year.
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Global Events, Frost & Sullivan