Monday, July 6, 2020

Gray Matrix Launches Genie - A Global WhatsApp First “Shop by Appointment” Platform
  SocialTwist Tell-a-Friend  

Date: 03-06-2020 1:38PM
Source: Gray Matrix
Category: General, Consumer Interest, Internet, Lifestyle, Social Issues, Information Technology, Retailers, Technology, It & Tech
Location: Mumbai, Maharashtra, India

Business Wire India

Gray Matrix launches Genie - a global WhatsApp first “Shop by Appointment” platform
Gray Matrix launches Genie - a global WhatsApp first “Shop by Appointment” platform

An IT products and services company specializing in artificial intelligence-driven chatbot solutions has turned their talents and experience to address the business continuity challenges faced by the retail business establishments and help them re-open their business.

Gray Matrix has launched Genie - a cross-platform “Shop by Appointment” service to help retail businesses regulate traffic to their stores/branches while adhering to social distancing norms.

On Genie’s launch, MD Mr. Dharmesh Kothari commented, "Exceptional times of this pandemic require us to look into all things differently. Business continuity is very important, and Genie lays out the foundation for the new way of conducting life and business activities. We will have to run our economy and daily life differently."

Through Genie, super-markets, retail showrooms, banks, and restaurants can set up “Shop by Appointment” in a minute by signing up for this service.

Customers don't have to install any new application on their phone. Instead, they can use WhatsApp to book preferred shopping slots. This means the current WhatsApp user base of 2 billion globally and 400+ million users in India can instantly start using this service by saying “Hi” to Genie on +91-7045010000

Genie’s powerful artificial intelligence-driven natural language chat interface coupled with geo location search makes it effortless for customers to discover nearby businesses and book an appointment. They also get instant booking confirmation with a QR code on their WhatsApp and a reminder an hour before their scheduled appointment.

Front-desk / Security executives at the business outlets can scan the QR to validate the booking and allow their customers to check-in and manage the inflow of customers efficiently and effectively to protect their own staff as well.

Through a web panel and dashboard, businesses can get to see daily footfalls at each outlet.

Such type of service launched on WhatsApp is first of its own kind. Genie is not just limited to WhatsApp but also available on Telegram, Facebook, Android, iOS, and Web URL. A must-have for business continuity and to control economic decline and consumer confidence. This service can also be used as a business by appointment solution for gyms, spa and salons, banks, hospital outpatient departments, and government offices.

Genie is already processing more than 18,000 bookings every day and helping leading supermarkets, banks and various other businesses regulate traffic to their stores and comply with social distancing norms.

Start booking your sales and business appointments with Genie. We welcome you with our open hearts keeping a safe social-distance. Your safety is our priority.

Visit, and re-open your business to create a safe shopping experience for your customers and a safe work environment for your staff. About Gray Matrix

Founded in 2003, Gray Matrix offers innovative digital solutions in the global market. To deal with COVID-19 situation we have various smart contactless solutions to ensure business continuity. Some of such initiatives are Helpify, iVital Health Smart Thermometer, COVID Bands, and humanoid robots. Our RPA and Robotic Workforce offerings are always available to protect your employees and customers through these times and implement various business cases.

For more details visit and

More Press Releases

NIIT Announces Virtual FutureReady Fest - a Nationwide Initiative to Empower Students for Jobs of the Future

Invest in Bajaj Finance Fixed Deposit to Get Returns up to 7.35 Percent

Merck Foundation Provided Oncology Specialty Training for More Than 80 New African Doctors From 26 African Countries to Increase the Limited Number of Oncologists in Africa

SAS Research and Development, India Ranks No. 1 Again in India’s Great Mid-size Workplaces

Honda Siel Power Products Limited Announces Corporate Name Change to Honda India Power Products Limited

Capgemini Teams From India, the UK and Australia Win Its 2020 Tech4Positive Futures Challenge

ViaBTC Group and Bitmain Supercomputing Center Research Institute Form Global Partnership to Launch Professional Mining Resources Platform

SAS India Named Among the Best Mid-Size Workplaces in 2020

Study Investigates Accuracy of Respiration Rate Obtained From Pulse Oximetry on Pediatric Patients Using Masimo RRp®

LOTS Wholesale Solutions Focuses on Flexible Supply Chain Management

Vroom Drive Launches Franchise Program

IDEMIA Ramps up Its Japanese Office and Moves It to Tokyo’s Shibuya District

V-Key: World’s First Virtual Secure Element V-OS Obtains Common Criteria EAL3+ on iOS and Android

Lifestyle Coach Nipun Joshi Collaborates With Dominiche Productions, To Host Show on Vedic and Mystic Sciences Across DTH Channels Making a Difference Towards the Society for 4 Years

India’s First NPNT Compliant Drone Flight Successfully Completed

37 Percent of Data Scientists Believe That Data Science Jobs are Available Despite the Current Crisis, Report By AIM

NIIT University Appoints Dr Prabhu Aggarwal as Its Next President

Navnit Motors Hosts India’s Largest BMW Premium Selection Facility in Bengaluru

Northern Data announces new backed customer

Northern Data: SBI Becomes New Strategic Shareholder

Zynga Closes Transformational Acquisition of Istanbul-based Peak; Expands Forever Franchise Portfolio with Toon Blast and Toy Blast

Andersen Global Expands in the Caribbean

Akali Dal slams Punjab CM for 'misleadin...
ICMR's claim to launch COVID-19 vaccine ...
Four held for raping 44-yr-old woman in ...
Will nab Kanpur encounter main accused, ...
Chandigarh reports 21 new COVID-19 cases...
UK's most wanted: India-born Sahnan runs...
 Top Stories
Musk takes dig at Tesla short selle... 
Rupali Ganguly's show 'Anupamaa' to... 
Britain's Norris scripts F1 history... 
IT spending on Internet connectivit... 
Salman Khan-starrer 'Sultan' turns ... 
Airtel launches 'Priority 4G Networ... 
Cricket has really said nothing to ... 
Honda Siel Power Products now named...