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Haryana to set up State Consumer Helpline
Chandigarh | Wednesday, Aug 22 2012 IST
 
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A 'State Consumer Helpline' will be set up in Haryana soon on the pattern of National Consumer Helpline to make the consumers aware of their rights and to redress their grievances promptly. Also, a Consumer Advice Centre would be set up in each district of the state. This was stated by Haryana Food and Supplies Department Deputy Director N K Mittal while addressing a seminar on 'Indian Consumers in the New Age: A forward looking Agenda to Address the Concerns of the Common People' organized here today. Haryana Food and Supplies Minister Mahender Pratap Singh who was to inaugurate the seminar could not do so owing to health reasons. The seminar was organized by CUTS International, a Non Government Organization (NGO), in collaboration with Citizen Awareness Group.

Mr Mittal said the 'State Consumer Helpline,' a toll free helpline, would be set up at the head-quarter of Haryana Food and Supplies Department, Chandigarh. The consumers from any part of the state could contact this helpline in case of any grievances. Trained staff of this helpline would not only guide the consumers properly for the redressal of their grievances but also educate them about their rights. The consumers would be able to lodge their complaints online. A similar toll free helpline of the Central Government was already operational at Delhi University, which was catering to the need of a large number of consumers, he added. UNI MA BDP BST1755 NNNN

-- (UNI) -- 22DR47.xml

 

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