Technology major HCL Technologies (HCL) and global market leaders in ambulance and healthcare Falck on Thursday announced inking an agreement for an end-to-end IT infrastructure services.
Under the deal, HCL will support Falck's business transformation by consolidating, simplyfing and standardizing Falck's IT infrastructure operations through a centralised global service delivery model.
The new centralised model will enable greater automation, improved cost transparency, enhanced operational efficiency and increased control. The delivery hubs for this engagement will include HCL's newly inaugurated Global Delivery Centre in Gothenburg, Sweden and sites in the US and South America. "We chose HCL due to its proven track record in driving large-scale IT transformations for clients in the Nordics and around the world," Falck Executive Vice President and COO Poul Erbo Mortensen said.
"We are looking forward to working with Falck to achieve significant efficiency gains from a unified IT infrastructure. HCL's global service delivery model will enable Falck to optimize and evolve its IT landscape in tune with its changing business demands", EVP, Nordic & DACH Business Head at HCL Technologies Pankaj Tagra said.
Falck operates in 35 countries and has more than 37,000 employees. The business consists of three core business units: Ambulance, Healthcare and Assistance. UNI JPG ADG 1440
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