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Substantial net users suffer loss due to poor quality internet: Survey

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New Delhi | Sunday, Jan 14 2018 IST
 
A huge percentage of Indian population -- the internet users, including the rural citizenry acknowledge the huge potency of internet with regards business and jobs and a substantial number have faced losses due to "poor quality of internet", says a survey."It is interesting to note that overall a large proportion of the sample in rural areas (87.7 per cent) affirm the impact of internet on business and jobs. The proportion was marginally higher in urban areas, as compared to rural areas with around nine out of ten respondents confirming the impact," says the survey report 'Assessment of Impact of Quality of Internet Services on Internet Users' conducted by VOICE. In the interest of internet users (consumers) and in order to educate and enlighten them about Quality of Internet Service (QoIS), 'NeedQoIS' is an initiative taken by VOICE to engaging consumers in the fight for better internet service nationwide to make it a truly Digital India.The study among other things said that in four metro cities/circle, the differences were inconsiderable between the perception of rural and urban respondents with regard to the impact of internet on Business and Jobs.About 92.5 per cent of the sample in urban area acknowledged the impact while in rural area, about the same proportion of the sample (91.4 per cent) reported the same. The plausible reasons may be that the use of internet is more by the rural population for connecting with distant markets for their products and for availing other opportunities. The substantial percentage of people perceiving to have faced any kind of loss due to poor quality of internet is quite alarming and it asks for stringent regulations and tougher benchmarks that make it imperative for the ISPs to not cause any more such loss to their subscribers, the survey report said.Gender wise analysis shows that a marginally higher proportion of males (90.8 per cent) regard internet as being important for business and jobs as compared to females 86.7 per cent. This is because a slightly higher proportion of females as compared to males, do not have personal experience on this aspect.Education wise analysis points to the fact that highly qualified respondents acknowledge the impact of internet on Business and Jobs more than the respondents with lower educational qualifications.For e-shopping, age-wise analysis shows that every nine out of ten respondents of age 26 and above affirmed the impact of internet on shopping. However, in the age group of 14-18 years, this was reported by around 85 per cent. This shows that the impact of internet on shopping becomes more apparent as age grows. Almost equal proportion of male and female (about 90 per cent) reported the impact of internet on shopping. Education wise analysis shows that the highest proportion of impact was reported by the graduates and post graduates (93.9 per cent), followed by respondents with professional degree (91.1 per cent) and Secondary school or high school passout - 86.5 per cent.UNI DEVN PY SV 1053

-- (UNI) -- C-1-1-DL0298-1208725.Xml

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