World
Airline investigates Facebook comments
London | November 04, 2008 12:01:13 AM IST
British Airways said check-in staff at London's Gatwick Airport are being investigated after they allegedly badmouthed smelly passengers on Facebook. An airline spokesman said the carrier is investigating check-in personnel who are believed to have posted derogatory comments about passengers and British Airways on the popular social networking site, The Daily Mail reported Monday. A Facebook discussion board entitled Things that irritate you more when working on check-in was created by a user under the name Suely who listed several complaints about airline passengers. Suely complained about passengers who put a boarding pass in their mouth and then hand it back to you; were smelly (first thing in the morning on a 5 o'clock shift); are running late and breathing in your face; and asking for a complimentary upgrade. Another poster using the name Deepa decried the stupid accents of passengers from the United States. A British Airways spokesman said the comments were disappointing and unwise. He said the airline is investigating the employees behind the comments, as well as Facebook postings that blasted operations at Heathrow Airport's Terminal 5 as shambolic and mocked British Airways chief executive Willie Walsh. (UPI)
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